Introduction to VoIP Technology

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Introduction to VoIP Technology

Merit Network is pleased to host "Introduction to VoIP Technology", a two-day course on Voice over IP technology that will be held on Thursday and Friday, September 10-11, 2009 at Merit's offices in Ann Arbor.

Note: This event has reached capacity

Seating for this event has been filled and registration is closed. To join the waitlist, please send a message to . We will contact you if space becomes available. Your input will also help us determine if we should repeat this event at a later date.

VoIP describes the set of technologies used to transmit voice communications over IP networks. An understanding of VoIP is vital for organizations that want to use voice-messaging applications through the Internet. This course will provide an overview of Voice over IP infrastructure and discuss troubleshooting tools and the long-term management of enterprise IP telephony deployments. The class will also provide a neutral comparison of the feature sets available in the top four VoIP/IP telephony solutions: Cisco, Avaya, Microsoft, and Asterisk.

This course will be of great value to network engineers, particularly those that need to manage voice communication solutions over the Internet for their organizations. It will give students hands-on instruction in a small classroom setting to ensure that all attendees understand the essential elements of this important technology. The course provides a solid introduction for those who wish to learn about VoIP technology quickly and effectively through hands-on training.

Course Outline

Describe VoIP, voice gateways, special requirements for VoIP calls, codecs and codec complexity, and how digital signal processors are used as media resources on a voice gateway
Configure gateway interconnections to support VoIP and PSTN calls, and to integrate with the PSTN and a private branch exchange (PBX)
Design and architecture considerations
Compare Cisco, Avaya, Microsoft, and Asterisk VoIP/IP Telephony solutions

Prerequisites

Students should have a working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, and IP switching and routing. Basic knowledge of traditional telephone technologies is helpful but not required; the class will include a primer on the fundamentals of the public switched telephone network.

Instructor Information

"Introduction to VoIP Technology" is offered in partnership with Computer Data, Inc., a national provider of technical training and a Cisco Learning Partner. The class is taught by Harold Greene, CCSI, CCVP, who has extensive telecommunications and internetworking experience. Don't miss this great opportunity to gain vital knowledge about VoIP technology.

Course Cost and Registration

The registration fee for attendees from Merit Member organizations is $749. Attendees from non-profit organizations that are not Merit Members may attend for $799. Others may register for $849. Registration includes all training materials, continental breakfast, beverages and snacks. The event will be held at Merit's offices, which are located at 1000 Oakbrook Drive, Suite 200, Ann Arbor, MI 40104.

Note: This event has reached capacity

Seating for this event has been filled and registration is closed. To join the waitlist, please send a message to . We will contact you if space becomes available. Your input will also help us determine if we should repeat this event at a later date.

Registration may be cancelled up to 5:00 p.m. EDT on Friday, August 28 minus a processing fee of $35. Cancellations are not accepted after August 28; substitutions are allowed if necessary. Payment may be made by credit card, check, or purchase order. For more information, please contact us at

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