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Higher Education: Member Service Support


Merit provides 24X7X365 support. Our Merit Support Center (MSC) is staffed by a highly-trained team that can provide immediate assistance with any support questions or planning issues. The MSC offers 24x7 assistance to Members with network connection issues and questions related to services, including MeritMail, MeritVoice, Merit RADb, Merit Colocation, and others. In addition, the Merit Support Center can assist with new service inquiries and provide Erate support.

Our staff strives to provide our Members with the finest in Member service and support, through dedicated, knowledgeable support teams and outreach tailored to our Members' needs.

We look forward to talking with you. Contact Merit Member Relations at 734-527-5774 and .

"You guys do an excellent job! Always rise to my highest expectations."

David Zenz,
Executive director of Information Technology Services at Hillsdale College







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1000 Oakbrook Drive, Suite 200, Ann Arbor, Michigan 48104-6794
Phone: (734) 527-5700
Fax: (734) 527-5790
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