Member SupportMerit Network is a membership organization; our Members are our primary focus. Merit maintains a highly trained team of professionals to provide support and assistance to our user community.The Merit Suport Center (MSC) offers 24x7 assistance to Members with network connection issues and questions related to services, including MeritMail, MeritVoice, Merit RADb, Merit Colocation, and others. In addition, the Merit Support Center assists with new service inquiries, provides renewal quotes, and provides E-Rate support. The goal of the state-of-the-art Merit Support Center is to provide Members with world-class service, continually adapting and improving support for Merit's current and future services. An end-user at an organization will receive support from their organization and should contact their network support staff for information or assistance. For day-to-day support issues or to inquire about an order status, contact Merit Support by using one of the options listed on the right of the screen. Member SupportContact the Merit Support Center by email or phone at:Governing Member Support 734-527-5774 Higher Education Support 734-527-5774 K-12 Support 734-527-5772 Library Support 734-527-5772 Government & Not-for-Profit Support 734-527-5773 Health Care Support 734-527-5775 Business/Commercial Support 734-527-5773 |